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LEARN HERE HOW WE MANAGE YOUR PERSONAL DATA

(Privacy Policy)

 

On our data usage policy page we explain what we do with your personal data that we process. When you use our services, you indicate that you agree to the data protection policy and other terms that we describe to you here, as well as to the terms of use of our services. Our policy may change from time to time. You can consult this page of ours to be informed of all changes

 

Who we are

SIMPLE is an IT application development company created and owned by C Group SA (hereinafter referred to as “Company” or “We”). Simple (Mesogeion Street 303, Chalandri 15231, tel. 2107470777,info@simplelivepos.com) provides management services for restaurants and other businesses through - mainly - an online suite of applications, which enable ordering in the store and from home, warehouse management, statistics monitoring, use of tax mechanism, data storage Ms 

According to the General Data Protection Regulation (Regulation (EU) 679/2016) and the law, the Company is, for the data managed by itself, the "controller" of your data, i.e. the one who determines the purposes and within the processing of your data.

Personal data of third parties

We do not edit without your order the content related to personal data of third parties (eg your customers) that you register in your account and process through our services. You are responsible to the Company and third parties for data (personal or non-personal) that you process through your account. We in this case act as a “processor” for you, at your behest and in accordance with your express instructions, as agreed between us and specified in the terms of use of our services.

 

In any case, we reserve the right to provide any information required by law and the competent authorities, to refuse processing, to use and to delete any information at our discretion.

Simple Roads User - Personal Data

Users of Simple Roads, is an application posted on Google Play https://play.google.com/store/apps/developer?id=Simple on behalf of C GROUP AE, is an application that aims to better manage of work and the division of labor of the food distribution shops it cooperates with. The application collects and shares location data, and ip address with other users of the application. The partner company is responsible for processing this data and in this case we act as a processor for him, at his command and in accordance with his express instructions, as agreed between us and specified in the terms of use of our services.

 

Which of your data do we use and why?

We collect and process various information about you, such as, for example, your name, store address, email, VAT number. your. You give us this data when you want to use our services. Also, your data is automatically collected online through cookies.

 

A. Your data collected through cookies

1. We use cookies to enable you to save your password for logging into our system and to improve the operation of our site and your experience on it. Cookies are also installed on your device for the technical operation of the website, and for various other reasons by third parties. You have control over these cookies through the settings you choose in your browser. See more on this topic in our cookie policy.

 

B. Your data that we collect when you give it to us to use our services. 

We collect contact information from you in various ways (direct contact, by phone, through advertisements, through our website, etc.) in order to inform you in more detail about our services. We keep these details for as long as is necessary to provide our services to you and to have an idea of your needs in case of future communication.

In the context of providing our services, we collect the data required for the conclusion and execution of the contract between us, which we keep for as long as is necessary to fulfill the contract between us or as required by law, or until you request its deletion.

 

The information you give us must be accurate and correct. If we find that you have provided us with incorrect information, we have the right to delete it, without prejudice to our other rights, in particular in the event of culpable or non-culpable damage to us, our customers, our partners or a third party.

 

Processing your data based on our legitimate interest

In addition to our services to you, we may use some of your data to directly promote our other services/products or services/products of third parties (advertising - marketing).

You always have the possibility to tell us when you register for our services that you do not want to receive such messages from us, while you can later, in each of these communications, tell us that you no longer wish to receive this communication (unsubscribe option ).

 

Who we share your data with

We may need to pass on some of your data to our partners/suppliers (for example to provide accounting support) if this is necessary for them to be able to provide us with their services.

We also make your data available to the competent authorities where required by law.

In the event of a judicial or other type of securing of our legal interests, your data may be disclosed in accordance with the law to other competent authorities and private entities (attorneys, debt information agencies, etc.).

 

Where we store your data and for how long

We store your data using all required security measures and implementing policies and procedures to ensure your privacy.

We respect your right to delete your data, which we will do when you request it, under the conditions set by law.

 

What are your rights and how do you exercise them?

Right of access

You can ask us if we process your data, what it is, for what purpose we process it, if there are others to whom we share it, etc.

Right of rectification

You can ask us to correct / complete your information if you find that it is missing or incorrect.

Right to erasure

You can ask us to delete your data. You must remember that this right of yours is limited to the obligations we may have under the law, our legal interests or the interests and rights of third parties, the public interest, the right of expression, etc.

Right to restriction of processing

You can request, under certain conditions defined by law, the restriction of the processing of your data by us and thus ensure that no processing operation is carried out for which another request is pending and until this request is decided.

Right to object

You can object to the processing we do on the basis of our legitimate interest or that of a third party, as long as this processing affects your rights and their protection is more important than the legitimate interest served by the processing.

Right to data portability

You may ask us to deliver to you or transmit to a third party the data you have provided to us (provided it is held in electronic form) in a structured, commonly used and machine-readable format, if this is deemed technically and economically possible.

  

When you exercise these rights, and in order to ensure that we respond to your request correctly, we have the right to ask you for more information to confirm that it is indeed you who is asking us for something in relation to your data.

 

We have the right to ask you to pay us a reasonable fee for satisfying your requests, based on the principle of proportionality, if for example they are unfounded, excessive, have a high cost to satisfy  or are constantly repeated. We may also refuse to proceed with your request if it is unfounded, excessive or abusive.

 

 

   

Ask us

We want to do everything we can to develop a relationship of trust with you and for you to feel secure about your rights and your data. We remind you that we are at your disposal every day on the phone +30 2107470777, while you can always contact us by e-mail atinfo@simplelivepos.com

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